Website: www.mindanchoracademy.com
1. Introduction
Mind Anchor Academy (“we,” “our,” or “us”) provides online memory-training and educational services for students, including free demo classes and paid learning programmes. This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website, submit a form, enquire about our services, or communicate with us.
Mind Anchor Academy is operated by Sandesh Marshale, a sole proprietor.
2. Information We Collect
When you submit an enquiry or request a free demo, we may collect:
- Parent or guardian’s name
- Phone number
- Email address
We may also collect information you voluntarily provide through calls, emails, WhatsApp messages, programme registrations, or customer-support communications.
When you visit our website, certain technical information may be collected automatically, such as your IP address, browser type, device information, pages visited, and interactions with the website. The information collected depends on the technologies enabled on our website.
If you enrol in a paid programme, we may maintain relevant registration and transaction records. Payment details may be processed by the applicable payment service provider.
3. How We Use Your Information
We may use your information to:
- Respond to enquiries and requests for free demo classes.
- Contact you to schedule or confirm a demo.
- Explain our courses, programmes, and services.
- Process enrolments and provide programme-related support.
- Send relevant updates or promotional communications where permitted by applicable law.
- Understand website performance and measure advertising effectiveness.
- Improve our website, services, and learning experience.
- Meet applicable legal and regulatory obligations.
We will not use your personal information for purposes incompatible with those explained in this policy without an appropriate lawful basis.
4. Calls, WhatsApp and Marketing Communications
If you provide your contact details, we may contact you about your enquiry, requested demo, or relevant programmes.
You may opt out of promotional communications at any time by replying to the message or emailing sandesh@mindanchoracademy.com. Opting out of marketing will not necessarily stop essential communications relating to a service you have requested or purchased.
We will follow applicable requirements concerning consent, marketing communications, and do-not-contact preferences.
5. Cookies, Meta Pixel and Advertising Technologies
Our website may use cookies, Meta Pixel, analytics tools, or other advertising technologies, depending on the tools enabled.
These technologies may help us understand website visits, measure advertising performance, and show relevant advertisements to people who have interacted with our website.
Third-party providers may process technical or usage information in accordance with their own privacy policies and applicable settings. Advertising technologies may involve information being shared with providers such as Meta.
Where required, we will obtain the necessary consent and provide appropriate choices concerning non-essential cookies and tracking technologies. You may also be able to manage cookies through your browser settings; disabling certain cookies may affect some website features.
6. When We Share Information
We may share relevant information with website hosting, landing-page and form-management providers; communication and customer-support service providers; payment providers where applicable; analytics and advertising providers where enabled; professional advisers; or authorities where disclosure is required or legally permitted.
We aim to share only information reasonably necessary for the relevant purpose. We do not sell your personal information as a mailing list to third parties.
7. Children’s Privacy
Our services are intended to support students, including school-age children. Enquiries and demo bookings should be submitted by a parent or legal guardian where appropriate.
Our demo form is intended to collect the parent or guardian’s name, phone number, and email address. Please do not submit a child’s sensitive or unnecessary personal information through the form.
If we need to collect personal information directly from a child, we will follow applicable requirements concerning parental consent and children’s data. If you believe information has been provided or collected inappropriately, contact us using the details below.
8. Data Storage, Security and Retention
We take reasonable measures intended to protect personal information against unauthorised access, disclosure, alteration, or loss.
Information may be stored or processed by our service providers, including providers whose systems are located outside your state or country, subject to applicable requirements.
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including responding to enquiries, providing services, maintaining relevant records, resolving disputes, and meeting legal obligations. When information is no longer required, we will take appropriate steps to delete it or otherwise handle it in accordance with applicable requirements.
No method of online transmission or electronic storage can be guaranteed to be completely secure.
9. Your Requests and Choices
Subject to applicable law, you may contact us to request information about personal data we hold about you, request correction of inaccurate information, request deletion where applicable, withdraw consent where processing relies on your consent, opt out of promotional communications, or raise a privacy concern or complaint.
We may need to verify your identity before acting on a request. Some information may need to be retained where required by law or necessary to resolve a legitimate dispute.
To make a request, email sandesh@mindanchoracademy.com with the subject line “Privacy Request.”
10. Third-Party Websites and Services
Our website may link to third-party websites or services. Their privacy practices are governed by their own policies, and we are not responsible for the privacy practices of websites we do not operate.
11. Changes to This Policy
We may update this Privacy Policy when our services, website technologies, or legal requirements change. The updated version will be published on this page with a revised effective date.
12. Contact Us
For privacy questions, requests, or complaints, contact:
Mind Anchor Academy
Operator: Sandesh Marshale, sole proprietor
Email: sandesh@mindanchoracademy.com
Website: www.mindanchoracademy.com
Please use the email above for privacy requests and complaints. We will review and respond to requests in accordance with applicable requirements.
13. Applicable Law
This Privacy Policy is intended to be interpreted in accordance with applicable laws of India, including applicable data-protection and consumer-protection requirements. This policy does not exclude or limit any rights that cannot lawfully be excluded or limited.